Resolve issues that may arise, including customer requests, complaints and supply shortages
Recruit, hire and supervise staff and/or volunteers
Oversee payroll administration
Conduct performance reviews
Supervise office and volunteer staff
MS Office
Supervision
5-10 people
Computer and technology knowledge
Point of sale system
Computerized bookkeeping system
Adobe Acrobat Reader
Security and safety
Basic security clearance
Criminal record check
Transportation/travel information
Public transportation is available
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Attention to detail
Combination of sitting, standing, walking
Standing for extended periods
Personal suitability
Adaptability
Analytical
Collaborative
Goal-oriented
Integrity
Positive attitude
Quick learner
Time management
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Organized
Team player
Ability to multitask
Employment terms options
Evening
Shift
Employment terms options
Morning
Night
On call
Day
Weekend
Other benefits
Free parking available
Paid time off (volunteering or personal days)
Support for newcomers and refugees
Supports newcomers and/or refugees with foreign credential recognition
Support for youths
Offers on-the-job training tailored to youth
Offers mentorship, coaching and/or networking opportunities for youth
Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
Applies hiring policies that discourage age discrimination
Provides staff with awareness training to create a welcoming work environment for mature workers
Offers mentorship, coaching and/or networking opportunities for mature workers
Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
Supports for visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Offers mentorship programs that pair members of visible minorities with experienced employees
Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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